Refund policy

ONLINE PURCHASE - RETURN

We want you to love your new pieces, but if for some reason you are not completely satisfied, we are pleased to offer you an exchange or refund within 14 days of the original purchase date for regular priced merchandise. 

Sale items can be exchanged or a store credit can be provided within 14 days of the original purchase date. All sale items purchased with an additional discount (i.e. additional 20% off) are a final sale.  Black Friday sale items are a final sale. 

Regular and sale priced formal dresses & gowns are a final sale.

If you wish to return or exchange your purchase, please e-mail us at: info@packersfashion.ca or fill out our Contact Form.

Once your request is approved, please ship your garment & original packing slip to:

Packers Women's Fashion
409 Main Street
Selkirk, MB R1A 1V2

When we receive your garment, we will assess the condition of the garment and we will issue a full refund to the original purchase method. Please allow 7 business days for your return to be processed.

Alternatively, you are welcome to return your purchase in person to our store at 409 Main Street, Selkirk.  Please bring your original packing slip upon visiting us at the store.

Shipping costs will not be refunded.

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IN-STORE PURCHASE - RETURN

Regular price merchandise (excluding formal dresses & gowns) may be returned within 7 days. We are sorry but sale merchandise may not be returned. Regular and sale priced formal dresses & gowns are a final sale.

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SALE ITEMS WITH ADDITIONAL DISCOUNT

All sale items purchased with an additional discount (i.e. additional 20% off) are a final sale.

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*Returned items must be in their original condition, unworn, unwashed, and with the original hang tags on the garment to receive a full refund.

**Please Note that customers are responsible for return shipping costs.
***We are not able to accept returns or offer exchanges for hygienic reasons on undergarments, bathing suits, pierced earrings and Shapeez